Return Policy

Returns are easy once you’ve read the policy below. We will refund or exchange any merchandise (excluding closeouts and special orders) returned within 15 days, or will exchange any merchandise returned within 30 days. Items must be in new, re-sellable condition and returned with the manufacturer’s original packaging including tags and labels. Do not tamper with product or we will not refund or exchange any merchandise returned. Please ship all items in a shipping box.

Returns & Exchanges

All items returned to Tommy’s Supplies must have a Return Merchandise Authorization Number. To obtain a RMA number, please send us an e-mail to: sales@tommyssupplies.com. Please include your name, the part number(s) and a description of the item(s) you wish to return. Returns without an RMA number clearly written on the outside of the package will not be accepted. A 10% re-stocking fee will be applied to all returned items. Special Orders will be subject to a 20% re-stocking fee. Once a return has been received, you will be notified by e-mail. We will not charge a restocking fee for any exchanges Shipping fees will not be reimbursed unless customer received incorrect items due to an error made by Tommy’s Supplies. In this case, Tommy’s Supplies will reimburse only standard ground shipping charges.

Cancellations

A 10% re-stocking fee will apply to all orders upon cancellation. Orders cannot be cancelled through e-mail. Please call 860-265-2199 9am – 5pm EST, if you wish to cancel an order. Cancellations will only be accepted if the order has not yet shipped.
Closeout Items & Specials

No refunds will be given on closeout items. These items are offered to customers at extremely low prices. Exchanges are subject to availability and approval by a Tommy’s Supplies customer representative.

Return Shipping Instructions

When sending items back to Tommy’s Supplies please obtain a tracking number from your shipper. You need to write the order number, name you placed the order under, and RMA number on the box along with the reason for your return or exchange on a separate piece of paper. Please ship all items in a shipping box. Please clearly write the RMA number and return address on the shipping box.
Back Orders

If your order contains an item that is back-ordered, you will receive a prompt notification from our sales department to try and help you with any substitutions. If you have any problems, please don’t hesitate to e-mail us at: sales@tommyssupplies.com or call us toll free at 1-866-209-7361.

TOMMY’S SUPPLIES SHIPS WORLDWIDE!

Sincerely,
Your friends at Tommy’s Supplies

P.S. – If you have any questions please contact us at (Toll Free) 866-209-7361 or email sales@tommyssupplies.com

Facebook
Reflecting on a weekend filled with ink, art, and unforgettable moments at the #newenglandtattooexpo. Cheers to a lifetime of memories made at the Mohegan Sun! 🖤💉✨ #tommysenterprise #TattooLove #inkedup #mohegansunmemories ... See MoreSee Less
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🎥 LIVE INTERVIEW ALERT 🚨 Tune in to channel 8's Live Buzz www.wtnh.com/ctmorningbuzz/the-2024-new-england-tattoo-expo-at-mohegan-sun-april-12-14/ to cTom RingwaltgwaltSteven TefftTefft sharing#newenglandtattooexpooExpo news last week! Had an amazing time and can't thank the team enough for having us. Don't#tommysenterpriseo#livebuzzp#tattoojourney #gratefulu#channel8teful #channel8 ... See MoreSee Less
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Grateful beyond words for the amazing turnout at the #NewEnglandTattooExpo Thank you to everyone who came and made it a weekend to remember. Steve Tefft and I can't wait to do it all again next year, love you all! 💕 #tommysenterprise #thankful #amazingfans" ... See MoreSee Less
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I’d like to thank everyone that attended the New England Tattoo Expo!!! I was a great time with a lot of great people!!! Thank you all so much!!! ... See MoreSee Less
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1 week ago

New England Tattoo Expo
Last chance to say goodbye to the New England Tattoo Expo with us today! Our doors are open until 8pm, so don't miss your chance to experience this amazing event. See you there! 🎉 #LastDay #NewEnglandTattooExpo #TattooLovers" ... See MoreSee Less
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Day two of the #newenglandtattooexpo at Mohegan Sun was a smashing success, breaking our attendance records! A huge thank you to all the incredible customers, talented artists, and amazing vendors who came out to support and make this event possible.But the fun isn't over yet! Don't miss out on the final day of the expo, happening today! The doors open at 12 PM and close at 8 PM. Grab your tickets at the door, but make sure to bring cash. We can't wait to see all of you there! Let's make this last day even more epic than the l#tommysenterprise!#successs#tattooconventions#mohegansunnvention #mohegansun ... See MoreSee Less
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Venue

1 Mohegan Sun Blvd.
Uncasville, CT
06382

PHONE: 1.888.226.7711
WEBSITE: mohegansun.com

Dates

APRIL 12, 2024
4pm – 11pm

APRIL 13, 2024
12pm – 11pm

APRIL 14, 2024
12pm – 8pm

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